Refund Policy
Order issues are handled by the store.
If something is wrong with your pickup order, contact Joe's Market as soon as possible.
Food orders
Because prepared food is time-sensitive, refunds or replacements are reviewed case by case. Please call the store promptly if an order is missing, incorrect, or not as expected.
Payment corrections
If a card payment, duplicate charge, cancellation, or adjustment needs review, Joe's Market can check the order record and payment status.
How to request help
Call (989) 637-4756 and provide your name, phone number, order number if available, and a brief description of the issue.
Pickup responsibility
Customers are responsible for picking up orders in a timely manner. Late pickup can affect food quality and may limit refund eligibility.